The PPS Difference
Here’s why we stand out from those big-box payroll companies.
WE ANSWER THE PHONE.
If you have a question or need support, we always answer the phone (or email). Support is always provided by a real person that knows the value of your time. Whether you have one employee or 1000 employees, we are here to help. Premier vows to keep customer service as their priority, as they have since 2000.
OUR TECHNOLOGY is secure & flexible.
Premier has partnered with a web-based, cutting edge software provider that serves over 11 million employees nationwide. This allows Premier to provide their 1000+ clients the latest technology and upgrades without losing the personal touch.
WE CUSTOMIZE SOLUTIONS FOR YOU.
At PPS, we get to know your needs and customize our options for your business. We offer more than just an out-of-the-box solution. New clients are walked through every aspect so they can run their business efficiently – and get back to focusing on other duties.
WE PROVIDE GUIDANCE & RESOURCES.
We know your job doesn’t end at processing payroll. Especially as we navigate our “new normal”, PPS stays on top of all of the changing legislation to give our clients the support they need. Our HR programs, webinars, and email newsletters give clients the extra guidance they need to run their business. Read more about how we helped our clients through the COVID-19 pandemic.
Rooted in Service
Premier Payroll serves over 1500 clients of all sizes with our industry-leading Human Capital Management (HCM) software and best-in-class customer service. Our team of HCM professionals is always accessible and prepared with personal, actionable guidance. This continued high level of service was the driving factor in Premier’s founding and continues to be the mission as we offer clients customizeable and scalable HCM solutions to fit their needs.
Premier Payroll is owned by Bill and Dianne March and their daughter, Sarah Coveney.
William D. March, CPA
A Magna Cum Laude Accounting graduate of Widener University and Captain of the Men’s Golf Team, Bill worked for a public accounting firm providing tax advice to businesses large and small. Despite his rise to Partner, Bill’s entrepreneurial ambition drove him to start his own accounting practice and later a successful Foam fabrication company, which he sold 5 years later. Bill then started Premier to fill the void his accounting clients were encountering with their national payroll providers – namely, Customer Service. Bill’s experiences give him the perspective to understand the multitude of jobs a small business owner must complete – from hiring to firing and sales to production. His unique background and entrepreneurial spirit allows Bill to understand what it takes to run a small business, an invaluable trait in the payroll industry.
M. Dianne March, MBA
A Cum Laude Marketing graduate of Villanova University, Dianne was a Workers’ Compensation Claims Adjuster who was promoted to become one of the youngest Supervisors at the national insurance company, Fireman’s Fund (a subsidiary of American Express). After getting her MBA in Computer Science (Temple University), she left the workforce and loved her time as a ‘stay-at-home-mom’ to their three children. In 2000, she joined Premier to setup the Operations end of the business to develop a systematic approach to accurately and efficiently process payrolls. Dianne implemented the latest technology while always keeping the needs of the clients foremost.
Sarah March Coveney, CPA
An Accounting graduate of Lehigh University in 3-1/2 years and Captain of the Women’s Golf Team, Sarah worked for 2 years at a large public accounting firm before joining the ‘family’ business in 2007. Sarah specialized in their Health Care division which exposed her to the multi-facet aspects of personal and corporate taxes, corporate audit, as well as developed her skills of interacting with the clients and multiple levels of management. Sarah’s background enables her to be involved in all aspects of Premier – from Taxes to Operations to Marketing. Sarah’s husband is also a CPA. They love the time spent away from ‘crunching numbers’ with their two children.
Payroll is one of the daunting tasks for a small business owner with a majority of staff on an hourly rate and where employee turnover is common. Premier has made the process straightforward and simple. They’re extremely quick to respond to any questions I’ve had, with personalized care and attention.
I can’t thank PPS enough for their support, knowledge and advice during this unprecedented time. As like most small businesses, we were left in the dark as to what reports and requirements we needed to submit in order to qualify and be approved for the Payment Protection Program. Premier has gone above and beyond to put together and automate the required reports and documentation needed in a seamless and timely manner, along with providing us extensive information about the PPP itself. I could not imagine better customer support from a payroll company; we are very fortunate to have switched from ADP to PPS. Thank you!
The Tile Studio
I recently switched payroll companies to Premier and I feel very fortunate to have done so. Immediately they provided helpful resources and webinars on how best to approach our businesses practices during the COVID-19 pandemic. I never expected to get so much out of a payroll company. I really value and appreciate your support Premier.
Franklin Eye Care